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Chat & Collaborationby Rocket.Chat Technologies Corp.
Rocket.Chat
Omnichannel customer service chat and team collaboration platform.
About Rocket.Chat
Rocket.Chat is an omnichannel communication platform that combines team chat with customer support. It supports live chat, email, SMS, WhatsApp, and social media inboxes. Features include video calls, screen sharing, chatbot integration, and end-to-end encryption.
Key Features
- Self-hosted team chat and collaboration platform
- Channels, threads, file sharing, and voice/video calls
- App marketplace with 150+ integrations and bots
- Matrix federation for cross-platform interoperability
Self-Hosting Notes
Node.js/Meteor based. Requires MongoDB. Docker deployment available. Resource-intensive for large deployments.
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