Back to software
Helpdesk & Customer Supportby Helpy
Helpy
Customer support platform featuring ticketers, knowledge bases, and community forums.
About Helpy
Helpy is an open-source customer support platform that combines helpdesk ticketing, knowledge base, and community forums in one package. Designed to be simple and fast, with multi-language support.
Key Features
- Self-hosted helpdesk with integrated knowledge base
- Multi-channel ticketing: email, web, and chat
- Community forum for public support discussions
- Searchable knowledge base with categories and tags
Self-Hosting Notes
Ruby on Rails based. Requires PostgreSQL. Docker deployment available.
Find another tool
More in Helpdesk & Customer Support
Chatwoot
Customer communication platform integrating live chat, email, and social media.
FreeScout
Lightweight, open-source helpdesk alternative to Help Scout and Zendesk.
Hesk
Streamlined support ticket template system focusing on ease of use and speed.
UVdesk
Open-source helpdesk ticketing system built on Symfony with multi-channel support.